Flower CSA FAQ

What is a Flower CSA?

Community Supported Agriculture (CSA) is a partnership between consumers and farmers. Consumers and farmers enter an agreement at the beginning of the season for a share of the upcoming harvest. Both farmer and consumers agree to share the risks and rewards of growing food in their local climate. As our customers you will receive weekly/bi-weekly flower bouquets during the bloom season and add beauty and colour to your home, fresh from the farm each week.

For more information on CSAs click here: http://www1.agric.gov.ab.ca/$department/deptdocs.nsf/all/agdex14033

What is the season? What kind of flowers will you have?

Our season begins early/mid June and ends late August/early September.

At Prairie Tough Farms grow a wide and always changing variety of plants, mostly perennial but also some annuals.
Some of our established favourites: yarrow, columbine, feverfew, cosmos, sunflowers, scabiosa, love in a mist, poppies and daisies. Part of our farm is dedicated to experimenting with new varieties of flowers in order to extending our collection to create truly amazing bouquets.

What if bad weather or pests affect the crop?

In severe cases of bad weather, our crops can be damaged as we grow exclusively outdoors. If pests or diseases occur we will not resort to using chemical products, since our mandate is to grow outdoors through natural processes only. If worst comes to worst and our flower crop is damaged, we will try our best to make up for losses with other offers and/or additional weeks of delivery if at all possible.

What are the membership benefits?

1. Exceptionally fresh, high quality, locally grown flowers
2. Flowers grown all natural without pesticides, herbicides or artificial fertilizers
3. Flowers that aren’t sprayed with chemicals to make them last which are harmful to your home and family
4. Contributing to our local economy and rural employment
5. Opportunity to learn about flowers and plants that grow in our region
6. Getting to know your flower farmers
7. Supporting the Buy Local movement
8. Support biodynamic, sustainable land management practices
9. Member specials in the near future (stay tuned!)
10. Free vase with sign up to get you started

What can I expect?

If you are already a fan of flowers you will love receiving a new arrangement each week. You already know how flowers connect us to the seasons and fill our lives with their beauty, colour and joy. Or you will come to appreciate flowers in your home or office as a new source of happiness. Our CSA shares include a vase and our hand-tied designs come delivered to your door steps.

How long will my bouquet last?

Shipping time for commercial flowers grown almost exclusively abroad will reduce the vase life. Locally grown with zero time shipping will last longer as we harvest flowers the night before or early morning of delivery to your home or office. It may vary depending on what flowers were used in your bouquet but you can expect your bouquet to last a whole week.

How do I take care of my flowers?

To extend the quality and vase life of your bouquet, please replenish water and re-cut stems every other day. Also keep flowers away from direct heat and sunlight or electronics like TVs and computers. Another tip is to make sure your vases are properly cleaned regularly and filled with fresh water for the next delivery.

What is the membership?

Prairie Tough CSA shares are basically subscriptions for weekly or bi-weekly flower deliveries. The membership is yearly and you will receive a free vase with your very first flower delivery. The CSA model allows us to participate in opportunities we weren’t able to us to grow our selection of flowers for you. Thank you for your support.

One bouquet is not enough! Can I have more than one?

As a current member of the Prairie Tough CSA we can offer additional bouquets with your delivery. Please let us know at least 3 days in advance so we can confirm that we have flowers available and enough time to hand-tie the bouquet. Please contact us at CSA@prairietough.ca to discuss the details (availability, colour preference if available, price, delivery date etc.).

I’m going on vacation. What do I do?

It is easy to find someone like a neighbor or friend to accept delivery for you (who would say no to flowers?) and enjoy the bouquet. If you need to re-route delivery (within Airdrie) please contact us at CSA@prairietough.ca well ahead of time to see if we can add the address to our delivery tour. We also offer to trade one week’s delivery for a two bouquet delivery at another week within the same CSA season. Please give us plenty of notice to arrange for the change.

Unfortunately, we cannot issue a refund or credit on CSA shares.

I want to give the CSA as a gift. Is that possible?

If you want to give a share as a gift, please contact us at CSA@prairietough.ca to provide relevant details (name of your friend, delivery address etc.)

How much does it cost?

Please check our CSA sign up form for all available option and most current prices.

What is included in the price?

Included in the price in your membership:  hand-tied bouquets depending on your CSA choice, delivery fees and a free vase. Members will also receive right of first refusal on the following season’s CSA and a 10% discount on potted plants and herbs.

How do I join?

Please click here to buy your choice of flower subscription: CSA sign up

All shares are sold in advance and must be paid in full at time of sign up. We accept cash and credit cards.

What is a add on week?

Our CSA customers seem to never get enough of our flowers. So we added a new option for existing subscribers to extend their plan. Depending on the weather and time of the year, customers can book add on weeks to continue receiving bouquets past their initial subscription. Full share subscribers can add a week at a time, flex share subscribers can add two week packages. Please see the CSA sign up form for more details.

What is your refund policy?

We do not offer refunds, except in extreme circumstances. It is best to contact us so that we can explore possible options, including asking a friend/neighbour/family member to finish your CSA for you if need be.

I have a business. Is a CSA share of local flowers a good idea?

Our bouquets are a great idea for local businesses looking for a colourful, fresh display of flowers grown right here in the area. In order to keep the fresh look of your arrangement please remove wilted buds or leaves, renew water daily and you will be able to enjoy it for a week. Delivery date is Saturday; please make sure somebody is available to receive the bouquets.

I can’t handle strongly scented flowers. Can you accommodate this? 

Most flowers are not overly fragrant; however a few are (sweet peas, summer daffodils, lilac etc.). Just let us know your concern and we’ll make sure your deliveries of flowers will have little or no scent.

What else do you offer? What about off-season?

We also sell your favourite flowers to plant in your own flower beds! Please contact us to see what is available. We are planning on adding several specials and also off-season offers. We are investigating dried bouquet in fall, holiday wreath in December and some indoor flower arrangements for the winter season. Stay tuned!

What if I want a specific flower? Will you hold it for me?

Unfortunately, currently we can’t accommodate special requests. However, we will ask for your preferred and least favourite colours at the time of sign up. While we can’t promise anything due to seasonal supply of flowers, we will try and take your preferences in account. We try to grow a larger quantity of our client’s favourites and therefore appreciate any feedback to steer our flower selection for the next season.

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